1. Talk comfortably about failure.
2. Say, “I hadn’t thought of that.”
3. Speak tough truths comfortably.
4. Share what you are learning. Fakers pretend they already knew.
5. Ask “dumb” questions.
6. Explore-with rather than conclude-for.
7. Invite feedback. Never fear it, or refuse it.
8. Honor others. Phony leaders need honor. Real leaders give it.
9. Know and acknowledge frailties and weaknesses.
10. Empathize without compromise.
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